|
RESUME
Contact Info: Steven J. Thompson Greater Seattle Area Cell: Available upon request www.StevenJThompson.com/resume
OBJECTIVE Software Testing. Hardware & Device Testing. Technical Writing. Lab Work. Japanese Localization.
SUMMARY OF SKILLS
WORK HISTORY
Collabera - Microsoft Contract Position - at Redmond, WA From 10/11/2011 to present. Test Engineer on the Windows Embedded - Connected Car Test Team. My responsibilities include: · Preparing test plans that account for a large number of in-car noise cancelation scenarios. · Collecting in-car audio recordings for noise cancelation analysis. · Editing multichannel audio files for use by Microsoft research. · Reporting and presentation of collected data. ·
Collabera - Microsoft Contract Position - at Redmond, WA From 07/01/2010 through 08/29/2011. Test Engineer on the Windows Entertainment Client / Zune Client Test Execution Team. This was my fourth stint in what is now the Windows Entertainment Client group, having worked contracts in 2009/2010, 2007/2008 and 2004/2005. My responsibilities included: · Localization testing of Zune Client software. · Daily BVT's on Zune Client software, including Zune device and Windows Phone 7 updates. · Bug reports. · Bug repros. · Documentation.
VOLT - Microsoft Contract Position - at Redmond, WA From 03/03/2009 through 03/02/2010. Software Test Engineer on the Media Center test team, part of the Microsoft eHome division. This was my third stint in the Media Center group, having worked on the Extender Devices test team back in 2007/2008 and 2004/2005. My responsibilities included: · Manual IDX test passes on the Media Center application included in Win 7. · Testing Media Center and Media Center Extenders (such as Xbox 360) with respect to IR devices, set-top boxes, and various AV cables. · Testing content protection and DRM. · Bug repro's. · Preparing documentation.
Excell Data - Contract Position with Avocent - at Redmond, WA From 05/27/2008 through 12/31/2008 (contract end date). Engineering Support Specialist in Avocent’s Connectivity and Control Division (CCD). CCD was responsible for AV extension / multicasting products which enable areas such as digital signage. This Avocent technology was similar to the Microsoft Media Center Extender technology that I worked on in other contracts. My responsibilities included: · BVT and Manual test passes on latest device firmware. · Web page testing. · Display resolution compatibility testing. · Setup of AV lab environment. · Developer support, including Smoke and Sanity tests on late breaking code fixes. · Bug repro's.
VOLT - Microsoft Contract Position - at Redmond, WA From 06/18/2007 through 03/17/2008 (contract end date). Software Test Engineer on the Media Center Extender Devices test team, part of the Microsoft eHome division. This was my second stint on this team, having worked in the same group back in 2004/2005. My responsibilities included: · Manual test passes on latest device firmware. · Setup of lab environment. · Smoke and sanity tests on late breaking code fixes. · Bug repro's.
VOLT - Microsoft Contract Position - at Redmond, WA From 03/19/2007 through 06/11/2007 (contract end date). Software Test Engineer on the AdExpert test team (in the MSN group). My responsibilities included: · Deployment of latest builds to a lab environment. Octopus, Poseidon, and local XML based front-end tools used in deployments. · Working with Virtual Machines/clusters in the test environment. · Filing code and test bugs (Product Studio). · Basic use of SQL queries. · Running manual and automated BVT’s. · Mantis test harness. · Documentation of technical procedures.
CompCon Tech - Contract Position with Piedmont Natural Gas - at Charlotte, NC From 08/01/2006 through 12/29/2006 (contract end date). Second Tier support in the Piedmont Natural Gas Information Services group. My responsibilities included: · Troubleshooting end-user hardware and network issues at the Second Tier support level. · Remote end-user support using SMS and Active Directory. · Setup and deployment of end-user systems (desktops and laptops). Heavy use of Ghost disk imaging. · Documentation of technical procedures.
Excell Data - Microsoft Contract Position - at Redmond, WA From 6/27/2005 through 04/25/2006 (contract end date). Software Test Engineer in the Virtual Machine group, specifically, the Hypervisor Test Team. My responsibilities included: · Setup lab testing environment for Hypervisor Test Team consisting of several file servers and ~30 test machines (production grade and engineering samples from Intel and AMD). Worked with software engineers and developers to determine the layout, setup, and goals of the testing environment. · Worked with various internal automated software installation systems. · Constant setup and configuration of systems. Networking. · Configuration and maintenance of numerous debugging systems. Debugging included normal serial, IP over serial, and 1394. Most test systems required dual debug connections - serial for Windows/root and 1394 for the Hypervisor component. · KVM over IP (Avocent), and PDU’s. · Worked with complex batch files developed by test engineers to automate various suites of tests. Made edits to these scripts as needed. · Created basic batch files to automate simple, repetitive tasks. · Incorporated a newly developed test harness system into the lab. This test harness was based on XML control files. Performed numerous XML edits. Filed bugs with tool developers and contributed ideas toward fine tuning the system. · Executed script based automated test suites, including BVT’s and Performance tests. · Carried out daily smoke and sanity tests on code fixes. · Carried out regular stress testing. · Created test case metrics and published daily detailed test reports to the team. · Created extensive documentation describing lab setup and procedures, and conducted tours of the lab for the test group utilizing Visio and PowerPoint. · Created documentation with respect to test case execution.
Excell Data - Microsoft Contract Position, at Redmond, WA From 3/15/2004 through 3/17/2005 (contract end date). Software Test Engineer on the Media Center Extender Devices team, part of the Microsoft eHome division. My responsibilities included: · Hardware modification & testing of the Media Center Extender device. · Beta Tester support. · Lab management. · Build Verification Testing. · Smoke and sanity tests on late breaking code fixes. · Documentation of testing procedures.
Microsoft - at Redmond, WA From 10/2/2001 through 9/23/2003. Software Test Engineer on the Windows Product Activation team, part of the Windows Security Policy & Trust Management Group. My responsibilities included: · End-to-End Scenario testing. · Setup Variation testing. · Build Verification testing. · SysPrep API testing. · Stress testing. · Working with scripts, from basic batch files to VBSript. · Running manual and automated tests. · Setting up debugger machines and carrying out basic debugging. · Setting up test environments and maintaining lab inventory. · Assisting with the automation of manual tests.
Microsoft - at Charlotte, NC and Seattle, WA From 8/9/1999 through 10/2/2001. Training Operations Coordinator at the Product Support Services (US Western Region) internal training site (located in the Seattle area). I was transferred to the Seattle location in July 2000 after holding the equivalent position at Microsoft's US Eastern Region site at Charlotte, NC. I was responsible for day-to-day operations and technical setup of classroom labs within the Global Learning Services group. Said Global Learning Services group administered and delivered training to product support personnel. My responsibilities included: · Working with course developers and training specialists to ensure proper setup and configuration of classroom learning environments. · Managing two assistants (Classroom Setup Specialists). · Managing the weekly setup, configuration, and troubleshooting of a large number of workstations within a suite of training labs. · Implementation of Peer-To-Peer and Client-Server classroom networks. · Building and maintaining a library of cloned hard drive configuration images on a local server using Ghost software and restoring cloned image files from server to classroom workstations over the network and locally. · Development of an internal web site. · Facilitation of alternative learning (eLearning) technologies. · Metrics reporting.
CompCon Tech - Microsoft Contract Position - at Charlotte, NC From 12/16/1997 through 8/8/1999. Worked in the above described PSS-GLS (internal training) department. During this period I worked as a classroom Setup Specialist, assisting the NC training site Operations Coordinator. My responsibilities included: · Weekly setup, configuration, and troubleshooting of workstations within a suite of training labs. · Implementing networks within the training labs. · Building and maintaining a library of cloned hard drive configuration images on a local server. · Maintaining hardware inventory.
Globe Productions - at Charlotte, NC From 3/1/1996 through 10/1/1997. Co-starter and co-owner of Globe Productions, a company formed to develop a large-scale club concert venue and related operations. The company that I started in 1993, Musicopia (listed below), became part of Globe Productions. Globe Productions also handled bookings & media services for Jack Straw's (a restaurant & music venue in Charlotte) and for a roster of musical acts. Globe Productions was also a sound production company. During this period I was also a manager with Jack Straw’s overseeing nighttime operations.
Musicopia - at Charlotte, NC From 9/1/1993 through 2/28/1996. Started and operated Musicopia, which was a full service entertainment agency. Musicopia booked musical groups into various venues and special events and handled media services such as promotion and publicity for a number of groups. Musicopia became the booking and promotion agency for Jack Straw's, a popular restaurant & music venue in Charlotte. During 1996 I helped form (with two partners) the above referenced Globe Productions.
Roche Biomedical Laboratories - at Charlotte, NC From 3/24/1989 through 8/31/1993. Laboratory Technician in the Profile Chemistry department.
EDUCATION
University Of North Carolina - at Charlotte, NC B.A. in Earth Sciences and a concentration in Philosophy, December 1988 Sigma Gamma Epsilon, Earth Sciences National Honorary Society, 1988
Central Piedmont Community College - at Charlotte, NC
Attended Catawba College - at Salisbury, NC
Independence Sr. High School - at Charlotte, NC
References available upon request. |
